8r88 Privacy Policy

1 Who We Are

8r88 is an online casino and sports betting platform operated for players based in Bangladesh. When this policy refers to "8r88", "we", "us", or "our", it refers to the operator of the 8r88 platform accessible at https://8r88.ws. 8r88 is the data controller responsible for the personal information you provide when using our services.

This Privacy Policy applies to all personal data collected through the 8r88 website, mobile web app, and any related communications including support chat and email. It does not apply to third-party websites or services that may be linked from our platform. We encourage you to review the privacy policies of any third-party services you access independently.

2 What Personal Data We Collect

When you register, verify your account, deposit, withdraw, or contact support, 8r88 may collect the following categories of personal data:

• Identity data: full name, date of birth, gender, and a government-issued ID document (National ID, Passport, or Driving Licence) collected during KYC verification.
• Contact data: mobile phone number and email address used to register and receive account notifications.
• Financial data: transaction history, deposit and withdrawal amounts, payment method identifiers (for example, the registered mobile number linked to a bKash or Nagad wallet), and balance records.
• Technical data: IP address, device type, browser type and version, operating system, referring URL, session duration, and pages visited on the 8r88 platform.
• Communications data: records of live chat conversations, emails sent to our support address, and any documents you submit during a complaint or dispute process.

3 How We Use Your Personal Data

8r88 processes your personal data only for lawful purposes directly related to operating the platform and serving you as a player. The specific purposes and their legal basis are:

• Account registration and management: to create, maintain, and secure your 8r88 account, verify your identity through KYC, enforce our one-account-per-player policy, and communicate essential account information such as deposit confirmations and security alerts.
• Payment processing: to execute deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to reconcile financial records, and to comply with anti-money laundering obligations.
• Responsible gaming compliance: to monitor gameplay patterns, enforce deposit limits and self-exclusion requests, flag accounts that show signs of problem gambling, and contact players who may need support.
• Platform security and fraud prevention: to detect and investigate suspicious activity, prevent account takeover, identify use of prohibited software or bots, and protect the integrity of games and wagering outcomes.
• Marketing communications (with consent only): to send you promotional offers, bonus notifications, and platform updates by SMS or email — only if you have opted in. You may withdraw this consent at any time from your account settings or by contacting support.

4 Cookies and Tracking Technologies

8r88 uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on our platform. The categories of cookies we use are:

• Strictly necessary cookies: required for core platform functions such as maintaining your login session, keeping your cart or pending bet intact during navigation, and enforcing security controls. These cookies cannot be disabled without breaking basic platform functionality.
• Analytics cookies: used to understand how players navigate and interact with the platform so that we can improve performance and content. These cookies collect aggregated, anonymised data and do not identify individual users.
• Functional cookies: store your preferences such as language selection, display settings, and responsible gaming limits so that you do not have to re-enter them on each visit.
• You may manage cookie preferences through your device browser settings. Disabling strictly necessary cookies will impair platform functionality. 8r88 does not use advertising or retargeting cookies.

5 Data Sharing and Third Parties

8r88 does not sell, rent, or trade your personal data. We share personal data with third parties only where it is strictly necessary to deliver our services or comply with legal obligations. Categories of third parties who may receive your data include: payment processors (such as the operators of bKash, Nagad, and Rocket gateways) for the sole purpose of executing your transactions; KYC identity verification service providers who assist us in confirming player identities; technology and hosting providers who store and process platform data on our behalf under binding data processing agreements; and law enforcement or regulatory bodies when we are legally required to disclose information.

All third-party service providers engaged by 8r88 are contractually required to process personal data only for the specific purposes for which it was shared, to maintain appropriate security standards, and to delete or return the data when the engagement ends. 8r88 does not transfer personal data to third parties located outside of the jurisdictions necessary to operate the platform without implementing appropriate safeguards.

6 Data Security

8r88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or mobile device and the 8r88 servers.
• Encryption of sensitive data at rest, including payment method identifiers and identity document metadata.
• Access controls limiting staff access to personal data on a strict need-to-know basis, with audit logs maintained for all access events.

7 Data Retention

8r88 retains your personal data for as long as your account is active and for a period of five (5) years following account closure. This retention period is maintained to comply with anti-money laundering obligations, resolve disputes, and support any regulatory inquiry that may arise after account closure. Financial transaction records may be retained for longer periods where required by applicable law.

When data is no longer required for a lawful purpose and the retention period has expired, 8r88 will securely delete or anonymise the data so that it can no longer be attributed to any individual. You may request early deletion subject to the conditions described in Section 8 below.

8 Your Data Rights

As a player using the 8r88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or by email at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: you may request a copy of all personal data 8r88 holds about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 7.

All rights requests are handled free of charge. We may ask you to verify your identity before processing a request to protect against unauthorised access to your data.

9 Children and Minors

The 8r88 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered on 8r88 or provided us with personal data, please contact our support team immediately via live chat so that we can investigate and delete the relevant data without delay.

8r88 employs technical age-verification measures as part of the KYC process. Any account found to belong to a person under the age of 21 will be permanently closed, all funds forfeited, and the registration data deleted in accordance with this policy.

10 Changes to This Privacy Policy

8r88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where practicable, notify registered players via their registered contact method. We encourage you to review this page periodically. Continued use of the 8r88 platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

11 Third-Party Links

The 8r88 platform may occasionally contain references or navigational links to third-party websites, game provider portals, or payment service landing pages. These third-party destinations are governed by their own privacy policies, which we do not control. 8r88 is not responsible for the privacy practices of any third-party website or service.

We recommend reviewing the privacy policy of any third-party service before submitting personal data to it. Your interactions with third-party services are solely between you and that third party.

12 Governing Law

This Privacy Policy and any dispute arising out of or in connection with it shall be governed by applicable law. 8r88 operates its platform primarily for Bangladesh-based players and acknowledges the applicable data protection principles that govern the handling of personal information in this market. If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.